Shipping Policy

Processing Time

Orders are processed within 1–3 business days of payment confirmation (Monday–Friday, excluding holidays). Orders placed on weekends or holidays begin processing on the next business day. You will receive a shipping confirmation email with tracking information once your order ships.

Domestic Shipping (United States)

Free standard shipping on orders over $75 within the contiguous US.

International Shipping

We ship to select international destinations. International orders are subject to customs duties, taxes, and fees imposed by the destination country — these charges are the customer’s responsibility and are not included in our shipping rates. Delivery typically takes 10–21 business days depending on the destination and customs processing.

We are not responsible for delays caused by customs clearance. If an international shipment is refused or undeliverable, return shipping costs will be deducted from any refund.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can track your shipment through the carrier’s website or via your account on civilsavage.co. Tracking updates may take 24 hours to appear after your package is picked up.

Lost or Stolen Packages

Civil Savage Society is not responsible for packages lost or stolen after carrier confirmation of delivery. If your tracking shows delivered but you have not received your package, first check with neighbors and your building. If the package is genuinely missing, contact us at support@civilsavage.co and we will work with the carrier to file a claim. We recommend selecting a shipping address where packages can be received securely.

Address Errors

Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided at checkout. If you notice an error immediately after ordering, email support@civilsavage.co as soon as possible — we can correct it if the order has not yet shipped.

Digital Products

Digital products (e-books, PDFs, downloadable content) are delivered electronically to the email address on your account immediately upon payment confirmation. No shipping applies.